In 2018, TruCare was born out of a shared vision for an agency that would provide superior services for those they served but also for those who worked alongside them. The goal was to create an alternative to the mainstream culture of the industry and instead rely heavily on education, encouragement, and inspiration to rally their team to innovate supports and services to truly care for each individual so that they could flourish and strive towards independence.
The founders have diverse backgrounds throughout multiple decades of business management for multi-million dollar companies. They have used their business acumen as well as the incessant need for excellence to change the industry from the inside out. They wanted to have their employees enjoy the top of the competitive wage market, as well as pass along every provider increase directly to their employees, added benefits that cover full medical, dental and vision as well as an environment where they are empowered and valued to do what they do best. We have strived to make our mark to be the provider of choice by the way in which we provide those services, however, we make just as great strides to be the employer of choice as well by the way we honor our employees.
Our Team
Eric Lemuel
CEO | People-First Leader | Business Growth & Team Development Strategist
Eric is the Co-Founder and CEO of TruCare Provider Services, where he leads with a coach’s mindset and a passion for developing strong, high-performing teams. With over 40 years of leadership experience across business operations, multi-site management, and ID/DD services, Eric specializes in building leaders, fostering accountability, and creating a culture of empowerment and excellence.
As CEO, Eric focuses on the people behind the business, ensuring that employees feel supported, valued, and set up for success. He believes that strong leadership at every level is the key to sustainable growth.
Before launching TruCare, Eric honed his expertise in operations, financial management, and leadership development in roles such as Senior VP of Operations at another ID/D Agency Provider, and Director of Operations at Quench USA, now Culligan Quench – the largest water cooler providers in the nation. His entrepreneur spirit has demonstrated his ability to grow a business from the ground up by focusing on people, relationships, and long-term success.
At his core, Eric is a mentor, a motivator, and a problem solver. He thrives on helping others succeed, coaching teams to reach their full potential, and ensuring businesses grow in a way that benefits both employees and the people they serve.
Eric Lemuel
CEO
Kelly Lemuel
President | People-Driven Leader | Business Growth & Workforce Development Strategist
Kelly is the Co-Founder and President of TruCare Provider Services, where she leads with a passion for people, culture, and operational excellence. With a background in Business Administration and leadership experience spanning Hospitality, Retail, and the ID/DD field, she specializes in workforce development, employee engagement, and innovative service delivery.
At TruCare, Kelly drives recruitment, retention, and career growth strategies that empower employees and enhance service quality. She also oversees the business operations and compliance efforts, ensuring TruCare meets regulatory standards while maintaining financial sustainability and operational efficiency. Kelly believes that when employees feel valued and supported, they provide better care—creating a ripple effect of positive impact that benefits both the workforce and the individuals served.
Before co-founding TruCare, Kelly built a career managing hotels nationwide with Marriott before transitioning into retail and restaurant leadership. These experiences sharpened her expertise in business operations, customer service, and team development—skills she now applies to scaling TruCare and shaping the future of ID/DD services.
At her core, Kelly is a strategist, a mentor, and a champion for growth. She is dedicated to building a thriving workforce, driving business expansion, and ensuring TruCare remains a leader in person-centered care.
Kelly Lemuel
President
Ashley Neal
Ashley Neal has remained in the developmental disabilities field her entire adult life. Balancing her college education needs with continued work as a Direct Support Professional, she gained a degree in Business with a focus on Medical. With over 20 years of experience, Ashley is currently serving as our Chief Operating Officer. Driven by a passion for helping others, she works hard to ensure we provide the highest quality services possible, including compassionate, innovative, and effective support. Her experience in direct care gives Ashley a unique perspective and comprehensive understanding of each position and the needs of those we serve. Along with her commitment to DD services, Ashley enjoys coffee, travelling, and spending time with her family and their dogs.
Ashley Neal
COO
Barbara Willis
Barbara Willis is a dedicated professional with 30 years of experience in the DDS field. Throughout her career, she has taken on various roles, gaining a well-rounded understanding of the industry. Ten years ago, she transitioned into the financial side of the field, where she found her passion for Medicaid services billing and compliance, payroll processing and management, employee compensation, benefits administration, and many other financial operations. She joined the finance department at TruCare three years ago and continues to bring her expertise and commitment to the team.
Outside of work, Barbara has been happily married for over 38 years. She and her husband have a son, a daughter-in-law, and a granddaughter who is the light of her life.
Barbara Willis
CFO
Chris Pitsch
Chris Pitsch had a 20-year career as a law enforcement professional, serving the Elmwood Place, Lincoln Heights, Lockland, and Woodlawn communities in Cincinnati. He began as a Patrolman and advanced to become a Patrol Supervisor and Administrator, Detective, Detective Sergeant, and Acting Lieutenant. Chris has done it all from financial crimes task forces to leading the Investigation Unit, drug unit, and community resources. He graduated from the Police Executive Law Enforcement College and an alum from the University of Louisville with a certificate in Chief Executive Leadership. He also holds certifications in OSHA, FEMA, High Liability, and Crisis Intervention for Mental Health Situations. Chris has been married to his wife for over 28 years and has four children. He enjoys spending time with his family and coaching youth sports.
Chris Pitsch
Vice President of Operations
Natasha Long
Natasha Long is the Director of Core Services. She oversees the quality audits, inspections, and certifications that verify the compliance and effectiveness of the quality systems and processes. Before stepping into compliance, Natasha was a Certified Clinical Medical Assistant and her career background is in the medical and service industry. Outside of TruCare, she really enjoys swimming, fishing and hiking with her family!
Natasha Long
Director of Core Services
Matt Dunn
Matt Dunn is a lifelong Cincinnatian. He is a graduate of Sycamore High School and has a B.S. in Business Administration from Miami University. His work experience includes a career in law enforcement with the Centerville Police department, and development, volunteer management, and marketing in hospice and other developmental disability services. Matt is married and has two dogs. His personal interests include travel, culinary, and the theatre arts. His role at TruCare Provider Services is special events, networking, and marketing initiatives.
Matt Dunn
Development Director
Starla Carlock
Starla Carlock has been working in the developmental disabilities field for over 30 years. She began as a Direct Support Professional, worked up to become a Manager DSP then transitioned to Human Resources. Starla became a Recruiter in HR and at TruCare, she has been our Office Manager, providing support services to our employees and keeping things running smoothly. She enjoys interacting with the folks we support as they come into the office and our Day Program. Starla is an avid gardener and loves to spend time with her family whenever possible.
Starla Carlock
Support Services Office Manager
Angie Gonsiorowski
Angie Gonsiorowski is our Administrative Assistant, where she assists with everything from Core Services and HR to our Residential and Day Programs. She also manages most of our social media postings! Her background is in Fine Arts and Mental Health Counseling and she came to us with almost ten years of experience in Respite Caregiving and Counseling with children and adolescents across Indiana and Pennsylvania. Outside of TruCare, Angie enjoys painting and going on small hikes with her dog and spouse all over Hamilton County.
Angela Gonsiorowski
Administrative Assistant
Clarisa Leveridge
Clarisa Leveridge is our well-travelled Adult Day Program Director. From Washington State, she attended Northwestern University briefly before enlisting in the Marine Corps in 2009. After being discharged, she moved to Ohio and has been in Cincinnati since, obtaining her degree from Cincinnati State and becoming a Firefighter & EMT. A proud second generation Nicaraguan-American, Clarisa is bilingual and fluent in Spanish. She and her husband have two children and are active in the community. Clarisa enjoys playing soccer, reading, and scrapbooking!
Clarisa Leveridge
Adult Day Services Director
Bobby Fuller
Bobby Fuller has been the Remote Support Service Director at TruCare since 2023. Originally from North Carolina, Bobby graduated from Hutchinson Community College with a degree in Elementary Education, then graduated from the University of Cincinnati with his Bachelors’ in Criminal Justice. He has been a Therapeutic Program Worker, Counselor, and a Qualified Intellectual Disabilities Professional. Bobby has a passion for football, as both a collegiate level player and a Defensive Back coach. He is happily married with children and is a supportive and helpful leader.
Bobby Fuller
Remote Support Services Director
Devon Scarth
Devon Scarth is a Cincinnati native with a lifelong fascination for technology. Captivated by the space program from an early age, he often found joy in dismantling and reassembling radios. Devon holds a bachelor’s degree in business management and currently channels his passion for helping others through his work at TruCare. In his free time, he enjoys spending quality moments with his wife and their two cats, as well as playing music.
Devon Scarth
Assistant Director of IT & Remote Support
Zach Lipsitz
Zach Lipsitz is an IT Manager, specializing in assessing, implementing, and researching assistive technologies that empower adults with developmental disabilities to live more independently. His role involves conducting tech. assessments for clients, managing installations, and facilitating communication between our team and potential partners to provide effective support solutions. Zach has a degree in computer-aided design and brings a background that’s both technical and creative. He has worked as a sushi chef and professional wine salesman, creating a passion for hands-on work and attention to detail. In his free time, Zach enjoys challenging games and exploring new ways to solve complex problems, especially finding innovative ways to combat the unique challenges of those with developmental disabilities.
Zach Lipsitz
Remote Support Services – IT Manager
Justin Flatt
Justin Flatt followed his mother’s footsteps into the developmental disabilities field and has been at TruCare over a year. Graduating from Colerain High School in 2016, with active involvement in the music program, he explored a love for technology and became a Remote Support Specialist with TruCare. Justin became an IT Manager in 2024 and enjoys finding assistive technology to help individuals with disabilities live more independently using Remote Supports.
Justin Flatt
IT Manager
Erika Stockman
Erika Stockman began working in social services in 2005 in California as a street outreach counselor for youths. She moved back to Cincinnati in 2007 and worked as a case manager serving adults with mental health problems in Clermont County. Erika became a Licensed Chemical Dependency Counselor in 2011 and soon after obtained her Certified Prevention Consultant. She worked hard on the Coalition for a Drug Free Clermont County and supervising community prevention services to treat adolescents with substance use history. At TruCare, Erika leads our Residential department and shows incredible dedication working alongside her passionate team to bring stability and support to each individual we serve.
Erika Stockman
Residential Services Director
Jamar Barnes
Jamar Barnes is a Senior Program Manager in our Residential Department. He became a member of the developmental disabilities field 10 years ago, interested after helping his mother care for his uncle with down syndrome. At TruCare, Jamar began as a Program Manager and was promoted within his first year to a Senior position. He works hard to support our individuals and give them the best quality of life possible.
TruCare Provider Services